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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryan Meddock

February 20, 2026

5  out of  5
rating by Bryan Meddock
"Best experience I ever had getting insurance. Lots of laughs and very professional. Thank you so much Statefarm"
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noreaster58

January 14, 2026

5  out of  5
rating by noreaster58
"Eric was wonderful to work with. Very polite, knowledgeable and made good recommendations regarding the coverages I wanted."
We responded:
"Thank you so much for the wonderful 5-star review and for sharing how great Eric made your experience with State Farm! We truly appreciate it and look forward to helping you—or anyone you refer—enjoy the same level of service. 😊"
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Lyndsey McGuire

January 14, 2026

5  out of  5
rating by Lyndsey McGuire
"Eric with Colville, Wa State Farm has been an awesome agent to work with, he made sure we got great home coverage (which and be difficult for people living is fire danger zones). Even better he got me better coverage for less money on my vehicle. He is very personable and makes you feel like you are getting insurance from a neighbor. Highly recommend."
We responded:
"Thank you, Lyndsey, for the fantastic Google review and for highlighting how Eric helped with your home coverage in a wild-fire-prone area—plus better auto protection at a lower cost! We love hearing that he made the process feel neighborly. We're grateful for your recommendation and look forward to providing the same great service to you or anyone you happen to send our way. 😊"
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Nancee Button

January 14, 2026

5  out of  5
rating by Nancee Button
"I had been having trouble getting my house insurance straighten out. Then I talked to Taylor who was able to figure things out and get everything settled quickky. Taylor was outstanding in her compassion and willingness to help along with her profession knowledge of the situation. Always ask for Taylor, you will be happy that you did."
We responded:
"Nancee, thank you for your strong recommendation and for appreciating Taylor so much—along with your kind words! We look forward to providing the same outstanding service to you or anyone you refer. 😊"
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Aubrey Paul

January 6, 2026

5  out of  5
rating by Aubrey Paul
"I called to add a new vehicle and do some other changes to our policies. Eric went above and beyond to make sure all the needed changes happened and we’re not an issue in the future as they had been. He was friendly and professional. He made sure I understood our coverage and adjusted accordingly to our needs. I would definitely recommend this office and Eric! Great job 👏🏻"
We responded:
"Thank you so much for your wonderful review, Aubrey! I'm thrilled to hear that Eric went above and beyond your expectations and provided outstanding service—especially by getting everything sorted for you. I'll be sure to pass along your kind words to him; he'll be delighted! 😊 We truly appreciate your recommendation and look forward to continuing to serve you! "
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Michael Metzen

December 15, 2025

5  out of  5
rating by Michael Metzen
"Was an overall great experience. Would recommend how easy it was to go through everything."
We responded:
"Michael, thank you so much for sharing your positive experience! We're thrilled to hear that Virginia and Eric took great care of you and treated you so well. We truly appreciate your kind words and look forward to providing you with even more wonderful experiences in the future! 😊"
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Jeffrey Bottorff

December 5, 2025

5  out of  5
rating by Jeffrey Bottorff
"Joe's Team is professional, pleasant and focused on providing the best possible service."
We responded:
"Jeffrey, thank you for your kind review! We're delighted that Kim was professional, pleasant, and focused while assisting with your insurance needs. We appreciate your business and look forward to serving you again! 😊"
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April H

December 5, 2025

5  out of  5
rating by April H
"We couldn't have made a better choice than to switch from liberty mutual to state farm! And Tashena was amazing! She answered all our questions and if she didn't know the answer she would make sure to ask someone and get the answer for us! We left their office very happy today!!!"
We responded:
"April, thank you so much for your glowing Five Star review and for choosing State Farm! We're thrilled that Tashena delivered exceptional service—patiently answering every question and going above and beyond to get the right answers. It's moving to hear you left our office so happy! 😊 Welcome to the State Farm family—we can't wait to continue serving you!"
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Barbara Philpott

July 23, 2025

5  out of  5
rating by Barbara Philpott
"I called to add another vehicle to my coverage. Eric was outstanding at helping me understand what I needed, and his customer service was above and beyond 👏"
We responded:
"Thank you, Barbara, for your wonderful five-star review! We're grateful for your kind words about Eric's outstanding service and dedication. It means the world to us that you had such a positive experience adding your vehicle to your coverage. We're here for you anytime you need us!"
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Joseph Wear

May 19, 2025

5  out of  5
rating by Joseph Wear
"We needed to find a new insurance company and Virginia at State Farm in Colville was very helpful. Thank You"
We responded:
"Thank you for your five-star review! We're grateful for your kind words about Virginia's help. Our team is here for your future needs."
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Lisa A

March 11, 2025

5  out of  5
rating by Lisa A
"Joe Christiansen was very welcoming, friendly and very knowledgeable about all aspects of home, car and personal property insurance. I feel very safe and secure about my insurance coverage with him as my agent. Highly recommend!!"
We responded:
"Thank you, Lisa, for the five-star review! We’re delighted you felt safe and secure, and we truly value your strong recommendation. Best wishes!"
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Suna Aceituno

March 5, 2025

5  out of  5
rating by Suna Aceituno
"Eric was a tremendous help! He got my umbrella policy up, got some discounts on my insurance that I didn’t know was possible and he was very knowledgeable, very helpful and kind."
We responded:
"Suna, thank you for your wonderful review! I’m glad Eric helped you sort out your policies and find extra discounts. We’re lucky to have him! Your kind words mean a lot, and we’re always here to help whenever you need us."
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Suna Aceituno

March 5, 2025

5  out of  5
rating by Suna Aceituno
"Eric was a tremendous help! He got my umbrella policy up, got some discounts on my insurance that I didn’t know was possible and he was very knowledgeable, very helpful and kind."
We responded:
"Suna, thank you for your wonderful review! I’m glad Eric helped you sort out your policies and find extra discounts. We’re lucky to have him! Your kind words mean a lot, and we’re always here to help whenever you need us."
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Louis & Dolores

February 28, 2025

5  out of  5
rating by Louis & Dolores
"Great rates. Even better service."
We responded:
"Thank you both, as we appreciate your feedback and the 5-star review! Glad to hear you were happy with the rates, and even happier that you appreciate the service that we provide."
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Laurel Hoffman

February 23, 2025

5  out of  5
rating by Laurel Hoffman
"Super helpful when I needed to adjust our insurance because of changing life situations. Very kind and compassionate, great at explaining what was going on and just all around helpful. Thanks!"
We responded:
"Laurel, thank you for the awesome review! We’re so glad we could help you navigate those changes with ease. Our team’s always here to explain things clearly and lend a compassionate ear—we appreciate the shoutout!"
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lynette young

February 6, 2025

5  out of  5
rating by lynette young
"My current homeowners ins. Carrier will no longer cover Stevens County due to fire risk. In searching for new afordable coverage, I connected with Eric at State Farm. His calmness put me at ease. He took time with me, addressing my many questions and concerns. I believe Eric honestly cares about myself and his clients in general. 5 stars for Eric! Thank you so much, L Young"
We responded:
"Thank you for sharing your experience with Eric! I’m glad to hear that his calm demeanor and dedication helped put you at ease and made the process smooth. It’s great to know he was able to thoroughly address all your concerns and questions. I truly appreciate your 5-star review and your trust in us!"
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Kimberly

February 5, 2025

5  out of  5
rating by Kimberly
"I have never had such high level of service with any other insurance agencies as I have with this office. It's nice to always have a human answer the phone and I really appreciate bring able to just as easily communicate and pay via text. Everyone is friendly, caring and professional. I compare prices and always receive the best rates here. I have been well taken care of for many years and am grateful for relationships I have built through Joe Christiansen State Farm Insurance over the years."
We responded:
"Wow! Thank you, Kimberly, for your wonderful review! I am so glad to hear that my Team has provided you with exceptional service over the years. Your loyalty and appreciation mean the world to us. Here’s to many more years of excellent service and strengthening of our strong relationship!"
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Molly A. Kroiss

February 4, 2025

5  out of  5
rating by Molly A. Kroiss
"Eric was above and beyond helpful! We really appreciate StateFarm and plan to stay partners! :)"
We responded:
"Thank you for your glowing five-star review! I was thrilled to learn Eric provided such exceptional service to you. We truly appreciate your loyalty and look forward to serving you for many years to come. 😉"
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Amber Baunach

January 31, 2025

5  out of  5
rating by Amber Baunach
"We are long time State Farm customers- I’ve spoken with Eric multiple times and besides the fact he has an alarmingly calming voice(ha), he’s always very helpful, knowledgeable, and clear when answering my many questions. I feel that he is genuine in wanting to help get the best rates/options for his clients."
We responded:
"Thank you so much for your kind words and five-star review, Amber! We appreciate your loyalty and trust in State Farm, and I am glad to hear that Eric has been so helpful. Thanks again for taking the time to share your experience!"
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Caroline Munds

January 31, 2025

5  out of  5
rating by Caroline Munds
"Eric did a great job of helping my mother and I get our multi car discount and he reached out to update my address and drivers license. It was a good experience go to communication. Told me what my new insurance monthly rate would be which was helpful."
We responded:
"Thank you, Caroline, for your positive five-star review and feedback! I'm glad Eric was able to help you and your mother with your insurance needs."
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Daniel Henry

January 29, 2025

5  out of  5
rating by Daniel Henry
"Had great service in working on my policy changes"
We responded:
"Daniel, I am glad to hear Kim provided you with great service. We appreciate your 5-star review and thank you for allowing us to serve you."
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P. Cordo

January 27, 2025

5  out of  5
rating by P. Cordo
"Eric did an excellent job with setting up my auto insurance for my new car. He answered all of my questions. He also told me about other services and plans that State Farm offers. All in all, my customer experience was very positive!!"
We responded:
" Thank you, Pamela, for your five-star review! Thrilled Eric provided excellent service on your auto insurance. We appreciate your kind words about his knowledge and helpfulness. Glad for your positive experience with State Farm. Thanks for choosing us!"
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Patty ambacher

January 22, 2025

5  out of  5
rating by Patty ambacher
"The entire team is professional, courteous and knowledgeable! Always have answers to our questions. We recently had to make a tow claim. Couldn’t have been easier as they handled it all after I made one call to them. Their rates are extremely competitive. We really like having a LOCAL agent to take care of our insurance needs! Highly recommend Joe Christiansen State Farm in Colville, WA."
We responded:
"Thank you for your kind words, Patty! I'm thrilled that my team’s professionalism made your recent tow claim experience smooth and reassuring. We appreciate your recognition of our service and appreciate your recommendation and the five-star review!"
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Robin Bowman

January 7, 2025

5  out of  5
rating by Robin Bowman
"Eric presented my options professionally and was pleasant and helpful."
We responded:
"Robin, your review means so much to us. Thank you for trusting Eric with your insurance needs. Welcome to the State Farm family! If you need anything else, we're here to help."
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Troy Jenkins

November 16, 2024

5  out of  5
rating by Troy Jenkins
"I don’t know anyone who enjoys shooing for insurance, but when I spoke to Taylor on the phone concerning home insurance, she made it much more pleasant. We recently had our home insurance almost triple, so she helped me work through the process while answering questions about my escrow account, etc. Very friendly and easy to talk with."
We responded:
"Hello Troy, Thank you so much for taking the time to share your experience with us! We understand that shopping for insurance can often be a daunting task, and we're thrilled to hear that Taylor was able to make the process more pleasant for you. It's wonderful to know that she was able to assist you with your home insurance concerns and provide clarity regarding your escrow account. We truly value your feedback, and we're proud to have team members like Taylor who are dedicated to helping our clients navigate their insurance needs with friendliness and ease. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! We appreciate you, Joe"